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 MP3, the indefinite future of music, play on
(24/2/1999)
"The future is not so much about a change in distribution but
the atrophy of distribution and the arrival of just in time delivery
of mass customized bits" John Griffin, OneHouse
There is nothing easy about the revolution going
on in music distribution, thanks to an innocuous new music file
format. All traditional commercial connections with music are
rapidly reviewing their purpose in life and are seriously
contemplating the defence of the bottom line. MP3 is heralding the
first great consumer conversion to the networked economy - watch
out, your market is next.
With grassroots support rocketing, MP3 looks set
to become the next great music opportunity, with or without the
support of the vast majority of 'old guard' intellectual property
owners. Bandwidth is increasing, data storage costs are plummeting,
audio streaming is maturing, FM radio is booming, merchandise is
more profitable than music, where will this all end? In five years
time I will tell my multi-channel megabit GSM (For
your convenience, the links in this document open a second browser
window) wireless PDA - with accompanying
earphones - to play me a 45 minute selection of British New Wave
music from the early eighties, with a particular leaning towards
Manchester-based bands and the complete avoidance of The Stranglers.
I'll pay the equivalent of pennies per track or nothing at all, and
at no time will I own or store the digits.
In the beginning there was a little known ISO
(International Organisation for Standardisation) standard, a subset
of the Motion Pictures Expert Group
formats (MPEG, pronounced M-peg) originally designed for digital
video encoding. MPEG Audio Layer Three (MP3) delivered a high
compression efficiency whilst retaining hi-fidelity - in other
words, it was small but still sounded great. These files were ten
times smaller than the equivalent 'standard' audio format, such as
the WAV file known to Windows users. To grasp the comparison in data
sizes, an audio CD cannot hold more than 74 minutes of standard
format CD-quality digital music - some 20, 3 minute tracks - whilst
a CD carrying MP3 files will carry some 150, 3 minute tracks or 450
minutes of digital music with little or no discernible difference in
quality to the average user.
Now the
software industry loves a standard and the music fans loved the
quality. Software encoders (to convert a standard CD-audio track to
MP3) and players (to replay them through a PC's audio system)
rapidly appeared and were distributed under the shareware honour
system (download, use, pay a small charge) or were given away free.
In the blink of an eye the reach of the internet had facilitated the
rapid deployment of enabling technology, and a vibrant sub-culture
of MP3 music file exchange and distribution began to take shape.
This is when the trouble began.
As a
legitimate owner of a piece of recorded music, i.e. having bought a
CD from a shop, a blind eye is turned to the personal copies I make
for my own entertainment and use. I am also allowed to resell my
original CD providing I destroy any copies made. These rules were
crafted in an age that had only analogue means at its disposal, and
a cost barrier to high quality duplication. The problem now is that
high quality digital duplication equipment is in a growing number of
homes (the personal computer), and more and more of it is attached
to a vast distribution network (the internet). The combination of
these utilities had the predictable effect on the music punter's
desire to get something for nothing. And on the back of a surge of
new MP3 formatted music from unsigned bands popping up on web sites
everywhere, there was an 'underground' developing of MP3 swap sites.
These would be announced in the newsgroups such as DejaNews
alt.music.mp3 (you need a newsgroup
reader configured for this link to work) and would be live on an
anonymous FTP (file transfer protocol) site for a few hours only for
visitors to exchange files. The sites are still easy to find - use
DejaNews and type 'mp3' into the
search field - amongst the plethora
of MP3 references is usually a couple of active sites that run their
own etiquette, where each download must be matched with an
upload.
The powers-that-be in the
music industry have reacted with predictable outrage at the
activities of these music 'enthusiasts' - and this is what they are,
for despite their questionable activities, they are serious music
consumers - and even a few 'name' artists such as Jean Michel Jarre, the Spice
Girls and Nana Mouskouri (now a
representative in the European parliament) have got on their soap
boxes to complain about lost income. Multinational corporations
complaining about lost revenue has never had much impact on the
activities of consumers, in fact it usually alienates and deters
them. The music industry, however, enjoys the insulation of the
artist, as this is where the loyalty is retained, and seems
unconcerned about the growing resistance to CD pricing. But hold on,
let's not jump ahead of ourselves. Remember MP3 is
booming.
The almost universal
enthusiasm for MP3 is seeing its fair share of entrepreneurial
ride-alongs. MP3.com Inc. is perhaps the web's
leading authority and 'portal' for all things MP3, and it has just
enjoyed a multimillion dollar venture capital investment. Apart from
carrying a depth of editorial comment on the current and future
histories of MP3 and pointing to every conceivable online resource
for MP3 software and files (legal ones only), it is brokering deals
with the more progressive independent record labels to act as agents
for the distribution and sale of 'signed' artist recordings. We have
also seen the arrival of portable MP3 players such as the Diamond
Rio. Releasing the MP3 file from the tyranny of
the desktop is a first step into the mainstream (the IMRG has been
living with a Rio since Christmas, and it has revolutionised our
view of portable music). The release of the Rio was delayed by the
action of the Recording Industry Association of America (RIAA)
who complained that it was nothing more than a licence for piracy -
they lost.
More recently we have seen
the search engine/portal Lycos launch its dedicated
MP3 search
service and the arrival of 'recognised' artists
selling tracks at 99cents each on the Goodnoise site. The Lycos service attempts to hunt down every
internet file with a file extension of ".mp3". Whilst this seems a
compelling option for the MP3 enabled internet user, the reality is
that at present the vast majority of files found are obviously
illegal copies and any attempt to connect to them ends in either a
404 Not Found error (in other words the site has moved on because it
knows it's illegal) or an interminable wait, only to be told the
server is too busy to take the request. Goodnoise, in the meantime, has established itself as the
legitimate MP3 selling site forging early deals with Rykodisc (including 40 Frank Zappa recordings) and with
America's favourite alternative band They Might Be
Giants - not exactly mainstream bands, but a
significant beginning. Tracks cost 99cents and a complete download
of an album costs $8.99 - contrast with a typical retail sale of
approximately $15.00 for a CD in the US. Purchasing from the site is
simple, painless and immediate, and allows three downloads of each
track purchased.
It is understandable that the industry
heavyweights are nervous about losing control of the distribution of
their investments, but the option to rule out the use of MP3 seems
at odds with the pressure building up within the fan base. All
existing recordings are at risk of being copied and distributed, so
if there is no official source, the unofficial ones will continue to
grow. Visits to the Sony Music web site demonstrates
their reluctance to even discuss MP3 - a search on the term 'MP3'
delivers almost no official statements and rather ironically offers
up the discussions on their web-based
bulletin boards of individuals with MP3s to swap.
The corporate music industry is not
without its enthusiasts however, with Creation
Records - home to Oasis - particularly keen to use MP3s as a pre-release
promotional device. They were planning to put MP3s of forthcoming
singles on their site and withdraw them when the singles were
released on CD. Andy Saunders, head of communication at Creation,
explained that they had withdrawn these plans at the request of Sony
who own 49% of Creation. Sony had asked them not to embrace MP3's
just yet, as they were uncertain of the longer-term implications. It
is, however, somewhat hard to anticipate what might change in the
foreseeable future that would change Sony's
mind.
Conventional wisdom within the
music industry continues to support the status quo. Any suggestion
that the internet can facilitate the bigger challenge of breaking
bands into the mainstream, is answered by the assertion that
marketing clout and experience will remain the decisive issue. There
appears to be little sense of the paradigm shift that is beginning
to emerge.
Within the recent flurry
of announcements on MP3 has been the launch of SHOUTcast from Nullsoft. Nullsoft created the most
popular MP3 player Winamp - which has been downloaded
some 10 million times in less than a year - and have launched a
streaming engine for MP3 files. The obvious detractors to
yet-another streaming technology have been RealNetworks and Microsoft, who have invested
millions in developing their own proprietary solutions. The
difference with SHOUTcast is that it is based on the open
standardised compression technology of MP3. SHOUTcast has begun its
life as a 'boutique' solution for small sites with a limited need
for simultaneous users. However for independent bands and garage
radio stations wanting a cheap and easy way to promote themselves
SHOUTcast seems the ideal answer. It also costs a fraction of
the cost of a RealNetworks server.
Streaming of MP3 files seems to be a
natural extension to the enthusiasm for this standard, and
bandwidth, network and server technology allowing, it suggests some
fruitful views of the future. Known for his views on the impact of
technology on the music industry, John Griffin, former head of new
media at Geffen
Records, part of the Universal
Music Group, and now fronting the OneHouse consulting group based in Los Angeles, is particularly
lucid on where this may be leading. His expectations are based on
the understanding that the only time consumers store things is when
they are insecure about their ability to get them just-in-time.
Research has proven that, given the
option, consumers would opt for streamed rather than downloaded
music. According to Griffin "the future is not so much about a
change in distribution but the atrophy of distribution and the
arrival of just in time delivery of mass customized bits". So whilst
the next few years will witness a considerable tinkering with a new
version of the distribution model, albeit a massively more efficient
one, the destination under 'unlimited bandwidth' will be one in
which you get what you want when you want it. He predicts that the
music industry's copyright problems now will look like chicken feed
compared with the problems they face in the coming years.
Of particular note in the years
before 'unlimited bandwidth' will be the concept of 'buffered push'.
With dramatic fall in magnetic storage costs - for example, hard
disks getting smaller and cheaper while holding more and more data -
and the rapid continued growth in microprocessor power, there are
already products on the market offering buffered push for
television. One of these is ReplayTV, which is designed to capture a programmed set of
broadcasts and allow the user to replay them at a time and in an
order of their choosing. It is not intended for long-term storage,
but for the packaging of the viewer's choice of programmes at the
viewer's convenience. This is a complicated middle ground as far as
copyright is concerned which is largely being ignored by the TV
industry - ReplyTV can only store 6 hours of programmes at any one
time. The impact of this technology on music is likely to be
considerably more challenging.
Ultimately in the world of 'pull' and 'unlimited
bandwidth' the nature of transactions becomes simpler. But it is
essential that the majority stakeholders in music - corporations,
artists and fans - are aiming at the same point on the horizon or a
messy conflict will ensue. The music industry, however, seems to be
waiting for a guaranteed profit opportunity before it will engage
with these new models. In contrast, the activity of print media -
particularly the daily newspapers - are already in a world of
'almost' unlimited bandwidth and immediate customer 'pull', are
launching into the unknown, with free versions of their content, in
an effort to learn how the paradigms are likely to
unfold.
It seems unlikely that the
music corporates' Draconian strategies of control will succeed in
these new channels, particularly when the artists and fans are keen
to embrace these new opportunities. And if CD sales are in decline
it has to be more as a result of a proliferation of FM radio
broadcasts - a possible precursor to multiple niche channels of pull
- and of the dumbing-down of music output than of any significant
piracy. We don't expect the music industry behemoths to move rapidly
on these issues - moving rapidly may simply not be possible -
however a display of vision and a willingness to take risks would
begin to shift some entrenched views and open up the possibility of
consensus, which is clearly absent.
In the meantime, most players in the existing music
supply-chain should be able to retain a piece of the action in a
continuing distribution model. HMV Media Group's Stuart Rowe is confident and excited by the
opportunities of digital music distribution through their
forthcoming e-commerce operations. But you have to wonder whether
operations focused on the efficient distribution of things and data
can adapt to a model in which the consumer never owns such products.
The answer, as ever it seems, is 'it depends'. Is it possible to
imagine HMV on Oxford Street in London being a
merchandise and brand building experience for music artists without
any music sales actually taking place?
MP3, with all its glorious virtues, is testing the
boundaries of the distribution model right now. Its future, on the
other hand, seems boundless. As Louis Armstrong said "All music is
folk music, I ain't never heard no horse sing a song". All music is
folk music and the folk love MP3.
Steve Johnston Director of Development
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